About the Role

We are looking for a Flight Operations Officer, based at our headquarters in Malta, and part of a highly motivated team dispatching business jets 24/7 worldwide. The ideal candidate has previous experience in flight operations, either in private or commercial aviation, in addition to the personal attributes to work within a complex and challenging aviation environment, a positive can-do attitude, the ability to focus on details, think critically, and can work in a team environment or on their own.

Tasks and Responsibilities

• Global IFR/VFR, short range, and ultra-long rage EROPS flight planning in compliance with 1 AOC and one private OPS, flight safety and flight planning laws.
• Flight feasibility checks, arranging over flight/landing permissions, slots globally.
• Arranging handling, fuel, VIP and additional lavatory, water, towing, GPU, ASU equipment for the aircraft as necessary.
• Managing passenger details and arranging customs and immigration services as required, for example eAPIS.
• Reading and analyzing FIR/Enroute/Station NOTAM’s, TAF and METAR in the preparation and final dispatch stage of flight planning and acting accordingly should they affect.
• Arranging additional insurance coverage for aircraft operating into and out of places/countries on coverage exclusion lists.
• Maintaining watch of worldwide traffic flow and planning accordingly.
• Updating crew about slots that may be incurred due to European Central flow management.
• Worldwide Weather monitoring as well as geopolitics and security monitoring.
• Cooperating with Ground Operations Coordinators for cost comparisons of different airports and handlings (good Excel skills), checking COVID-19 restrictions for PAX and Crew.
• Managing flights schedule and PAX details in Flight Scheduling System

Requirements 

• Must have a high school diploma or general education degree (GED) or higher education.

• Experience in flight dispatch, previous experience with PPS flight planning software, GURU W&B

• General knowledge of aviation regulations and requirements.
  A highly process driven but also “out-of-the-box” approach to problem solving. Don’t think out of the box, think like there is NO box.

• Good prioritization of tasks as well as ability to coordinate communication between other departments, external providers, and Clients.

• Dedicated team players with excellent interpersonal skills, reliable, meticulous, and resourceful.

• Ability to work under high pressure and make independent decisions based on gathered information.

• Willingness to work to objectives set by the OCC Supervisor.

• Must be able to work a flexible schedule, including nights, weekends, and holidays.

• Fluent English (written and spoken),any other foreign language is an advantage.

• Permanent EU work and residence permit.

Candidates interested in submitting their application are kindly invited to send their CV to careers@elitavia.com with the subject: Customer Concierge Executive (Malta)